Last modified: 07/25/2024
Introduction
“Father and Friend ” is committed to your satisfaction. If you have purchased hard goods from Father and Friend and are unhappy with the product received, you may be eligible for a refund/partial refund if requested within 30 days of the original purchase date. Digital products and subscriptions of membership or access are NOT eligible for a refund since the product cannot be returned once viewed.
Refunds of Hard Goods:
To be eligible for return and refund, the following steps must be taken:
Refund must be requested in writing by contacting info@fatherandfriend.com
Request of refund must be made within 30 days of the original purchase date
Hard goods must be returned to Father and Friend immediately, according to the instructions you will receive once contacting info@fatherandfriend.com as directed in step 1.
The item(s) must be unused and returned in the original packaging, in like-new, or re-sellable condition, as determined in the company’s sole, reasonable discretion.
Non-returnable Items:
The following items are non-returnable as stated at the time of purchase on https://www.fatherandfriend.com
Any item worn, used, or damaged by user. All digital products.
Refunds of Digital/Subscription Based Goods:
Digital products are not eligible for a refund under any circumstance.
Father and Friend is committed to its consumers, and while we stand by our policy as written above, we also want to understand how we can resolve the dissatisfaction and better understand how we can serve you. Please contact Father and Friend at info@fatherandfriend.com for any questions related to our policy, or simply to let us know how we can help.
Father and Friend
1800 S Loop 288 Ste 396 #711, Denton
Texas, United States 76205
info@fatherandfriend.com
940-464-5854
https://www.fatherandfriend.com